She has handled several transactions for us very smoothly. This transaction was particularly complicated due to a move out of state. She handled all of the issues and frustrations wonderfully. We will recommend her again and again to everyone. Thank you so much, Nina!
Time was very tight and I did not think we could make the deadline. Shannon worked quickly on her search and found the perfect house. She worked hard on all phases of the closing and we closed in time to qualify for the tax treatment. The house has been a wonderful income producer since then for my real estate rental business. We plan on using Shannon in the future and I would recommend her to anyone looking to buy or sell a home.
She listened to our needs and wants, kept our best interests in focus, and provided invaluable insights that helped us find our “dream home". I never felt as she was just a realtor, she was a mentor, answering every question at any time, day or night. Her responsiveness and support made all the difference in our home buying journey! Tracie’s communication was prompt and effective, keeping me informed every step of the way, which built so much trust and reassurance during this process. She was outstanding in handling complex issues, balancing realistic market knowledge with strong negotiation skills to get us the best deal and secure our purchase. She went above and beyond and now we have our forever home where my family will create priceless memories!! 12/22/2025
She was very quick when we wanted to go tour houses and always made time for us! She helped out with recommendations on people to use and always gave her honest opinion. Thank you Danielle!
As first-time homebuyers, we had a lot of questions, and Danielle was patient, knowledgeable, and always quick to respond. She guided us through every step of the process. We’re so grateful for her support!
She was very involved from start to finish and was so communicative. We went through the offer packet extensively before making our first offer which put us at ease after a not so great experience with a different agent. Her and the entire team are collaborative and fantastic to work with and she provided great recommendations for RE attorneys to get the process going.
Jared did so much more than listen to my hopes for a home, communicate effectively with me and other agents and search for all possibilities- he made my dream come true. I now live in a quaint one room school house in one of the most beautiful places in the Finger Lakes. Without his dedication and superior negotiating this would not have been possible.
Very efficient on time fast hard working. I would recommend her to anyone . She was very patient and understanding of my elderly father . I couldn't ask for anyone better .
Her recommendations have been extremely helpful. She’s always ready to go the extra mile.
She made my the purchase of my home seamless. She was very supportive, helpful and caring. Her knowledge and connection to people in the community is endless. She has such a warmth about her that everyone feels. Thank you so much, Nina for everything!
He explained everything thoroughly and went the extra mile to ensure everything went smoothly. I would highly recommend Jared !
As first time homebuyers, the process felt overwhelming at times, but she guided us through every step with patience, knowledge, and genuine care. No matter what challenges came up-and there were a few!-Tracie was always there to advocate for us, explain everything clearly, and keep things moving forward. We truly felt like we had someone in our corner the entire time. Thanks to her dedication and support, we are now settling into our dream home, and we couldn't be more grateful!! Thanks again Tracie! 4/19/2025
I was a first time home buyer and she ensured that the process went smooth and efficient. The time she dedicated to answering questions on and off the clock showed that she was willing to go the extra mile to deliver exceptional customer service. I would highly recommend using Shannon as a real estate agent for whoever is purchasing a home whether it be an investment property or your forever home. Thank you Shannon, I look forward to working with you again in the future.
She is attentive, informative and a knowledgeable professional in her field. We will certainly use her again for any real estate transactions. Thanks Danielle!
I could not imagine a better realtor to work with for buying a home. My wife and I are Rochester natives living in Virginia and trying to move back to Rochester, so we had to do a lot of our house hunting long-distance. Nina was our local eyes and ears and went above and beyond the call by visiting homes and sending us back videos that gave us a much clearer sense of the house "in person" as opposed to online. She stuck with us through changes in our life situation that interrupted our house search at one point and the worked tirelessly to help us get back on track to find an affordable home in the very competitive North Winton Village area. In the end, we got the house we were hoping for and we owe it all to Nina!
They made the entire process smooth and easy. Highly recommended!"
Shannon was my choice, not my mom's. But Shannon's expertise and caring won my mom over. At every turn, Shannon was there to help guide us through the selling process, answering all of our questions and going above and beyond to help us feel comfortable. The house sold fast and for what we expected. I would highly recommend Shannon to anyone.
We were living out of state so her help was particularly valuable. She had great recommendations on things to do to make the home market ready. Danielle also has many contractor contacts that were invaluable in getting projects done quickly and with great outcomes. We received 7 offers in 4 days, got a great price and had a quick and painless closing. Thank you for your help, Danielle!!!
It truly was a great experience from the start, middle and end to have worked with you. There was constant communication and you always answered any questions or concerns we had promptly with great knowledge. We will be recommending you to family, friends or anyone that we run into looking for real estate. You have another forever customer, thank you again!!!! 9/30/2025
We had the house listed and offers in hand that week, and closing in just over a month. I would highly recommend her to anyone looking for a realtor in the greater Rochester area.
From start to finish she provided excellent, professional and knowledgeable services that matched our timeline and personal needs. We were so pleased with her support in preparing our home for its maximum sale potential as well as finding a new home for our family that met our unique needs. I would highly recommend working with Jenée on your next home ventures.
In a very timely manner, she provided us with many locations to look at. My wife Tammy and I would highly recommend working with Lana considering her knowledge and personality as a plus
She takes the time to know her clients and find listings that fit them and their budget. She is extremely supportive every step of the way and always available for questions. Even though she has multiple clients, she always makes you feel like you are priority #1. She helped me buy my first home and I couldn't imagine have a different agent help me. 12/8/2025
She is well respected and known within the realtor community and it works in your favor. If your current mortgage loan officer is making you second guess the process, she even has a solid list of mortgage loan officers as well. The process in general of buying a forever home is a headache in its self if you know what I am talking about, but Courtney never gives up! She searches for houses within your budget and always finds gems that you will like. So when you first link with Courtney and she is asking all of these specific questions related to what you envision in your next home, TRUST it is worth it and watch her work!
She is one of the best realtors I’ve ever met. She really cares about her clients. She is honest and trustworthy. She is knowledgeable and accommodating. I can’t say enough great things about her. Truly! I’d recommend her 100x and I’ll use her again when I’m ready for my next home purchase.
She is competent and caring…that is, knows the ins and outs of real estate, answers questions honestly, provides good advice when requested but is not pushy and respects and appreciates her clients’ viewpoints. She has a wealth of contacts to assist in getting things done, and is more than willing to do things herself, even after the sale, to help her clients. Most impressive though, is that she seems to truly care about her clients…asking questions to be sure they have considered what would ultimately be important to them rather than just ignoring the important things to push a sale. She is available and helpful throughout the process of buying/selling a home (we did both). We felt to be in good hands with Nina and would highly recommend her.
From the very beginning, she took the time to understand our goals, provided expert advice, and guided us through the entire process with genuine care. Her attention to detail and thoughtful approach made the sale stress-free and smooth. She was always available to answer questions and give honest feedback. We truly felt we had a trusted partner the entire process! If you're looking for a real estate agent who goes above and beyond, look no further!
She explained every step of the way clearly and with ease. She helped us figure out what we were looking for in a home while leading our search. She will work with you and your wishes, while being detail oriented when noticing both positive and negative characteristics of a house; which was especially crucial for us as new home-owners, not knowing all of the important factors that go into purchasing a home. Thanks to Nina, we found our first home and we love it!
I started working with her back in April after a couple of months of looking for the right deal, I finally found a good house that I almost lost the contract after Citi Bank was taking their sweet time to give the final approval. Shannon went beyond and gave me the information of another bank and we closed on the house in 10 days. I will highly recommended her if you want great service.
Courtney is a great professional realtor even that I had language barrier she helped me a lot by good explanation she is very active I recommend her to anyone who decides to bye a property 😊
She assisted my husband and I with the purchase of our home and we are beyond grateful to her for guiding us. Nina did an amazing job at listening to our needs, wants, worries, and fears and provided us with the exact feedback we needed every time. Her no nonsense style was something we really appreciated throughout the process as she always had our best interest in mind and effectively communicated with us. When you work with an agent of such high integrity as Nina, it made everything so much less stressful - she was responsive, extremely professional, and had a strong attention to detail that ensured nothing was overlooked. We had such a positive experience with Nina that I can't imagine ever working with anyone else in the future. 10/10!
It took a long time to find the right house and he never quit. He was always in contact with us. I would recommend him to anyone looking to buy a house in this area.
She stayed on top of the paperwork and got my offer in last minute for me.
Circumstances arranged themselves in such a way that it was important that the land be sold as quickly as possible. Therefore an endeavor that is already fraught with some tension had an additional level of stress and anxiety. I was like a fish out of water, and needed someone knowledgeable and competent to do the heavy lifting to get this done. I had the good fortune to retain the services of Lana, based on the recommendation of our family lawyer. Lana made this entire experience not only palatable but even enjoyable. She anticipated my every question, and guided us (me, the buyer and the buyer’s agent) through each step of the process. Lana is a fantastic realtor and a lovely person as well. I can’t say enough about what a great real estate agent she is. Would I use her services again? Absolutely! Would I recommend her to others? You bet!
She was there every step of the way, from phone calls to texts, to helping us understand that patience is the name of the game. She was an invaluable asset in one of the most stressful transitions. We couldn't and wouldn't have done it without her.
She is very knowledgeable, attentive, and responsive. She worked hard to find just the home we were looking for, and worked just as hard to find a buyer when it was time to sell! She is a pleasure to work with and we highly recommend her!
She knows what we need and went extra mile for us.I highly recommend Jenee for anyone to consideration as their real estate professional".
Throughout the entire process, Nina was professional in her dealings with everyone she interacted with. She was very patient and responsive to our many questions and concerns. Due to her extensive real estate experience and knowledge, she was able to offer many good suggestions and pointed out things we had not considered. She has many contacts and resources that she can recommend as the need arises. Nina is enthusiastic, has excellent communication skills and always follows up in a timely manner. We highly recommend Nina Malatesta as a real estate agent.
Working around the clock and does her best to make deals happens even for last minute calls. To sum it up, if your looking for professionalism, honesty, and your best interest she is your choice
During that time, she has helped me buy 3 properties and sell 1. Her recommendations for listing sales prices and purchase offers were spot on each time, and I was able to get the home I wanted. Each time with Courtney it has been an easy process. She's always available for any questions I have during the process, and has offered recommendations for any services I've needed on my new homes. I can't say enough good things about having Courtney as my realtor!
She helped us find a wheelchair accessible condo after we no longer could live in our home of over 35 years. After my wife passed she helped me sell my wheelchair accessible condo. She redecorated my condo in a way to make it show value and efficiency. Nina really knows the market trends and is willing and flexible to a buyer or sellers needs. If you need a realtor I say contact Nina Malatesa first. You won’t be disappointed.
She's an amazing communicator, fast to respond, and very knowledgeable about the area's market. She's also helping us sell our previous home as well! I will be recommending her to all of my family and coworkers who are in need of an agent!
Best. during our entire home-buying process. She was patient, attentive, and has a work ethic like no other. I could reach out to her at any time and have a plan ready within the hour. I would never want to work with anyone else, I can’t recommend her enough.
Nina is knowledgeable, savvy, strategic in her thinking, highly professional and above all passionate about helping her clients. I would consider Nina a good friend at this point and can’t recommender highly enough. We are looking forward to working with Nina again shortly when we put our old house on the market. I am confident with her guidance and know how we will have fantastic results.
Our family was relocating from another state. From the moment we spoke, Lana worked with me to find the perfect home for our family. She took the time to listen to my concerns, what I wanted in a home, and the time frame we had to relocate. Lana went above and beyond! She adjusted her schedule to work with us daily (all day long) while we visited. She scheduled additional showings in order to provide us with several options. She has a close eye for details while keeping in mind what you are looking for in a home. Lana provided me with several options, information, and details about each home. All while working with the time zone differences. She cares about her clients and is excellent at her job! Lana, really worked hard to make our transition possible. She was there every step of the way to make sure things were in order. Her honesty, open communication, and detailed following up let me know she had our best interests in mind. Lana made the entire experience a perfect move for our family. I highly recommend working with Lana when you are searching for the perfect home!
Her professionalism and dedication are top-notch. She consistently made me feel comfortable and excited about the home-buying process. Jenee went above and beyond on several occasions to provide extra details and valuable advice. I highly recommend her to all my family and friends. Her service truly sets her apart from others in the industry! Thank you, Jenee!!
He is friendly, knowledgeable, and is a frequent and thorough communicator. We couldn't recommend him enough!
He communicated well and answered all my questions. I felt like I was in great hands from the moment I started working with Josh. I am incredibly appreciative that he was able to help me buy my dream home in such a challenging market.